Senior Store Manager, Optimization

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

The Field Support Manager travels to David’s Bridal stores when a Store Manager position is open or the management team is incomplete. The role provides leadership coverage, restores store performance and operating routines before a new leader begins, supports leadership training in the field, and delivers assigned financial expectations. Assignments vary by market and business need. Leave-of-absence coverage remains with the separate Special Assignment Manager leave-coverage positions.

Essential Job Functions

Field Assignments and Store Recovery
• Assume day-to-day leadership of assigned stores during Store Manager vacancies or significant management gaps and deliver assigned financial expectations.
• Assess guest service, sales, staffing, scheduling, inventory, and operating routines; establish priorities with field leadership.
• Coach team members, address missed expectations and restore dependable store routines before an incoming Store Manager begins.
• Partner with Regional Directors and DVPs, People Partners, and support teams; communicate results, risks, and assistance needed.
• Train and support incoming Store Managers in store operations, leadership practices, performance expectations, and company tools.
• Provide a documented handoff of team strengths, current priorities, open issues, and progress at the end of each assignment.

When Covering a Store Manager Position
• Build and retain a high-performing team, model a guest-first culture, and deliver consistent five-star guest experience.
• Lead the store toward sales plan and blended conversion goals across front-of-house and alterations through daily direction and performance coaching.
• Hold the leadership team accountable for active floor management, shift assignments, results review, and feedback. Coach selling skills, behaviors, and processes.
• Manage store payroll within the monthly budget; monitor schedules and accurately review and acknowledge time records for scheduled shifts, breaks, and meals.
• Communicate daily sales goals. Review individual performance, and guest reviews, to use during weekly discussions and action plans to improve results.
• Oversee inventory management, special orders, receiving, layaway, mark-out of stock, repairs, and first-quality merchandise standards.
• Maintain staffing plans, develop a bench of talent, and partner with People Partners to fill store leadership and team openings promptly.
• Perform other related duties as assigned.

Education and Experience
• High school diploma or equivalent.
• At least four years of retail management experience in an apparel or specialty store environment.
• Experience using a computerized point-of-sale system.
• Strong coaching, decision-making, communication, and store performance management skills.

Work Hours, Travel, and Physical Demands
This is a full-time role, generally 40 hours per week, with a schedule that may fall Sunday through Saturday and include evenings, weekends, and peak retail periods. Frequent travel to different store locations is required. Business travel expenses are handled under company policy.  While performing this job, the dream maker may be required to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and speak with and hear guests and team members. The dream maker must occasionally lift up to 25 pounds. The role requires close and distance vision, peripheral vision, depth perception, and the ability to read and use computers and other electronic devices for extended periods.  The duties above describe the general nature of the position and may change as business needs evolve.

Now that we’ve popped the question, please say “I do”.

Full Time Opportunity – A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Dream Maker Discount After First Pay Period
• Referral Incentive Program
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. 

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.  Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. 

At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, but instead closer to the midpoint of the posted range, and compensation decisions are dependent upon the details and circumstances of each position and candidate.