Partnership Operations Specialist

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

The Partnership Operations Specialist is an execution-focused role responsible for supporting the setup, launch, quality assurance, and ongoing operational maintenance of Enterprise Partnership programs.

This role will help move partners and initiatives from “ready to execute” to “live and functioning correctly,” ensuring products, assets, integrations, and digital experiences are set up accurately and issues are followed through to resolution.

The ideal candidate is highly organized, detail-oriented, comfortable working across multiple systems, and persistent about closing the loop. This person does not need to technical but should be comfortable working within technology platforms, identifying issues, documenting them clearly, and partnering with IT and other internal teams to resolve them.

Key Responsibilities

Marketplace & Partner Setup

• Support partner onboarding and product setup across Shopify Collective, Mirakl, and other current or future marketplace/dropship platforms
• Validate partner and product information prior to launch, including SKUs, pricing, product descriptions, imagery, links, inventory, and other required attributes
• Ensure products and partner experiences are configured correctly before being pushed live
• Maintain setup checklists and track outstanding requirements through completion

QA & Digital Experience

• Conduct pre- and post-launch QA of partner products and experiences on David’s Bridal digital properties
• Review product pages for accuracy, imagery, formatting, pricing, links, inventory availability, and overall customer experience
• Identify discrepancies between partner-provided information, system setup, and the live customer experience
• Document issues and coordinate corrections with the appropriate internal or external teams
• Perform recurring checks following launches and significant updates

Partnership Operations & Execution Support

• Provide flexible execution support across Enterprise Partnerships based on business priorities
• Coordinate collection and organization of partner assets, imagery, copy, and other required materials
• Support programming and QA of digital partnership activations, including e-spots and other promotional placements
• Pull and organize reporting or performance data for the Partnerships and Account Management teams
• Assist with partner launches, promotional updates, assortment changes, and other time-sensitive initiatives
• Maintain trackers, documentation, and status updates across multiple concurrent projects
• Take on additional operational projects as partnership models and business needs evolve

What Success Looks Like

• Partners move from setup to live status efficiently and accurately
• Products and partnership experiences launch with minimal errors
• Issues have clear ownership and are actively driven through resolution
• Partner feedback does not get lost between teams
• Marketplace and digital experiences are routinely validated after launch
• Account Managers spend less time chasing operational tasks and more time managing partner relationships and growing revenue
• Leadership has clear visibility into outstanding issues, dependencies, and launch status
• The role can flex across partnership initiatives as priorities change

Qualifications

• 2–4 years of experience in operations, eCommerce, marketplace support, project coordination, account support, merchandising operations, or a related field
• Strong attention to detail and ability to identify inconsistencies or errors
• Highly organized with the ability to manage multiple tasks and deadlines simultaneously
• Demonstrated ability to follow issues through to completion across multiple stakeholders
• Comfortable learning and working within multiple technology platforms
• Experience with Shopify, Mirakl, marketplace platforms, eCommerce systems, CMS tools, or ticketing systems preferred
• Comfortable working with spreadsheets and pulling, organizing, and validating data
• Strong written communication and documentation skills
• Able to work independently while knowing when an issue requires escalation

Now that we’ve popped the question, please say “I do”.

Full Time Opportunity – A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Dream Maker Discount After First Pay Period
• Referral Incentive Program
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. 

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.  Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. 

At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, but instead closer to the midpoint of the posted range, and compensation decisions are dependent upon the details and circumstances of each position and candidate.