Distribution Quality Control and Alterations Specialist

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

Alterations / Quality Control / Quality Assurance Associate

General Summary

This position is responsible for performing garment alterations, quality inspection, and merchandise processing functions within a distribution center environment. The role ensures returned and incoming product meets established company quality standards and is properly prepared for resale, repair, or disposition. This position supports efficient inventory flow and cross-functional operational needs.

Key Responsibilities

The Associate is responsible for, but not limited to, the following duties:

• Inspect merchandise for compliance with company standards including fit, measurements, workmanship, aesthetics, and brand requirements
• Perform garment alterations and repairs using hand and machine sewing techniques, as well as related finishing processes such as steaming, pressing, spot cleaning, and fabric manipulation
• Identify and determine product disposition, including first quality, repair, “as-is,” markdown (MOS), or return-to-vendor (RTV) classifications
• Conduct quality inspections and statistical sampling in accordance with established procedures and quality standards
• Receive, sort, process, and repack merchandise while maintaining original packing integrity and standards
• Maintain accurate inventory control through POS systems and RF scanning technology, including transfers and adjustments
• Ensure proper segregation and handling of non-conforming merchandise for appropriate disposition or remediation
• Maintain case integrity, traceability, and accurate documentation throughout all stages of processing
• Perform re-ticketing, labeling, folding, and packaging of merchandise in accordance with company standards
• Support workflow coordination by assisting supervisors with task assignment, prioritization, and operational execution
• Participate in cross-functional support activities including returns processing, warehouse operations, QC inspections, and special projects
• Maintain a clean, safe, and organized work environment in compliance with all company safety policies and procedures
• Meet or exceed established productivity, quality, and attendance standards

• Qualifications

• High school diploma or GED required
• 1–2 years of related experience in alterations, quality control, or warehouse operations preferred
• Strong hand sewing skills preferred; machine sewing experience a plus
• Strong attention to detail and ability to evaluate product against defined standards
• Basic math, measurement, and communication skills required
• Ability to follow detailed written and verbal instructions with accuracy and consistency
• Experience with RF scanning devices and warehouse systems preferred
• Demonstrated reliability, punctuality, and strong work ethic required

Physical Requirements:

• Ability to lift to 50 lbs. and perform frequent standing, bending, lifting, and reaching
• Ability to visually inspect small details and color variations accurately
• Manual dexterity for garment handling and system input tasks
• Ability to perform physically active warehouse and production work

Now that we’ve popped the question, please say “I do”.

Full Time Opportunity – A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Dream Maker Discount After First Pay Period
• Referral Incentive Program
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. 

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.  Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, but instead closer to the middle of the posted range, and compensation decisions are dependent upon the details and circumstances of each position and candidate.