Human Resource Service Specialist

At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit.   We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.

Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

 Become a David's Dream Maker! 

Human Resource Service Specialist 535

An integral member of the HR Service Center team, the HR Service Specialist processes transactions, solves problems and provides administrative support to the internal HR professionals and team members of the company. They run HR transactions in the HRIS (Human Resource Information Systems) to help save team members and HR professionals time and effort so that they can focus on performance and business results. The Specialist plays a significant role in developing positive business culture and improving employee engagement and productivity, through offering excellent customer service and directing team members to self-service resources.

Essential Functions:

• Serve as the primary point of contact by providing first level response to HR related questions submitted to HR mailbox (or via phone) by David’s Bridal team members.
• Provide excellent customer service to David’s Bridal employees and managers by answering day to day questions in a timely and accurate manner. Ensure service delivery agreements (turnaround times for responses and resolutions) are met.
• Escalate team member questions and/or issues to the appropriate HR team members when necessary.
• Help support the leave of absence (LOA) process, by directing employees to our leave administration partner and by answering basic questions surrounding company pay practices for approved LOA’s. Request and approve appropriate requests or paperwork, approve/deny based on company policy and federal regulations, and process in HRIS System. Enter pay into timesheets as needed. 
• Facilitate new employee orientation, new employee data entry, verification requirements and on-boarding.
• Assist HR Service Center Manager with compiling and sending HR weekly communications as needed.
• Ensure timely delivery of team member service awards; run reports identifying promotions and anniversaries.
• Input employee changes and termination information into the HR information system. Correct information as needed to ensure data integrity. Perform weekly audits.
• Serve as the primary owner of creating, receiving and processing invoices for the HR department. Track payments to ensure timely payment.
• Other duties as assigned.

Education:

• Bachelor’s degree or equivalent from a four-year college preferred.
• SHRM Certification is a plus.

 Work Experience:

• 2 – 4 years in a similar role.

Skills:

• Bilingual Spanish/English a plus.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Ability to work with minimal supervision and as a member of the Human Resources Team.
• Ability to maintain confidentiality.

Now that we’ve popped the question, please say “I do”.

 Full Time Opportunity – A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Team Member Discount After First Pay Period
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Sick Days & Holidays
• Pet Benefits

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.  

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.  Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range $62.4k-93.6k is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.