Order Fulfillment Assistant - Hybrid
- NOW HIRING
- Location
- PA - Conshohocken
- Area
- Corporate Careers
- Category
- Supply Chain - Fulfillment
At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.
Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We Make Dreams Happen!
Purpose:
The Order Fulfillment Assistant is responsible for data entry and completing assignments related to the processing, fulfillment, and resolution of special orders.
Essential Functions:
Communicate via email with overseas vendor regarding special requests, customer orders, purchase orders, etc.25%
Co-manage the backlog process in partnership with buyers and the backlog team.
Meet with buyers on a bi-weekly basis to review order fulfillment issues, to make item setting recommendations to buyers, and to determine corrective action to remedy any out-of-stock situation on SKUs. 20%
Generate, confirm, and modify non-replenishment purchase orders 15%
Update customer orders, re-route and modify as needed to improve on-time delivery and customer satisfaction. 15%
Proactively identify potential fulfillment challenges and make appropriate recommendations to remediate the situation.10%
Assist with testing new systems and communicate issues and enhancements to management team.10%
Attend and represent order fulfillment in cross functional meetings as assigned or when Supervisor, Order Fulfillment is not available.5%
Qualifications – Knowledge, Skills & Abilities (required or preferred):
Education: Associates Degree or related work experience
Licenses / Certifications / Training::Click or tap here to enter text.
Years of Related Experience:1 -2 years retail, knowledge of supply chain preferred
Required Skills & Abilities:Strong attention to detail, ability to work effectively under tight timelines, skillful in the execution of processes and procedures, strong organizational skills, capacity to learn computer systems, takes ownership and a possesses a strong sense of urgency , ability to be flexible and shift priorities when needed, ability to build effective partnerships with key internal partners. Strong customer service orientation
Travel Requirements: Minimal Travel Required (1 - 2 x per year)
Other Requirements: Proficient in Microsoft Office.
Physical Requirements (please check all that apply):
Ability to communicate promptly and accurately via computer, telephone, or similar device with or without assistive technology
Ability to perform sedentary work
Ability to balance, bend, kneel, squat, and reach
Ability to travel by car, rail or air
Now that we’ve popped the question, please say “I do”.
Full Time Opportunity – A comprehensive benefits package is available.
- Rewarding Environment and Competitive Pay
- Generous Team Member Discount After First Pay Period
- Dayforce Wallet – Get Paid Early!
- Health/Dental/Vision Insurance
- 401K Program
- Paid Vacation, Sick Days & Holidays
- Pet Benefits
Love wins when love is for Everyone!
Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.